At PETACOMP we specialize in preventive and corrective maintenance of hardware (components) and software (programs) for computer equipment, whether for desktop computers, All In One and laptops.
remote support from any location, we have 33 years of experience in the Windows platform.
Preventive Maintenance
This type of maintenance consists of checking your computer for Windows/Office registry errors. Repairing and / or deleting junk files that slow down the system, and also checking for improvements that can be made to the operating system so that it works more safely and reliably.
This type of maintenance can be done remotely, without having to go to your home, business or office for your computer, which is very convenient and saves time.
Computer upgrade
It refers to updating both the software (programs) as well as the hardware (physical parts) of the computer. Many times users struggle with slow computers, which results in a constant battle when making queries and working on them. You can always update a computer, evaluating which parts can be changed, for example, a mechanical hard drive for a solid state drive, which works 10 times faster and is more reliable, another option is to increase or change the RAM memory.
It is not always necessary to throw away your computer, almost 3 out of 4 computers, with a quarter of an investment, compared to a new one, can be very fast and reliable.
Corrective Maintenance
Corrective maintenance consists of replacing damaged parts within the equipment, whether it be a hard drive, memory, DVD readers, power supply, heat sinks, among others.
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The cost of the part(s) to be replaced is paid by the customer.
If you choose to have your computer repaired, after your approval, you will obtain the necessary part(s) for us to fix your system, install the operating system and programs, and restore your data as long as the hard drive is not damaged.
If you do not choose to have your computer repaired, you will only be charged for diagnosis and cleaning.
Yes, it is completely safe and saves the customer the trouble of taking their equipment to a workshop and having to wait for it to be checked.
Request an on-site computer check-up in our contact section to schedule an appointment, see what the problem is and offer a viable solution.
You can request a remote preventive maintenance service to run a series of programs that will optimize your equipment, satisfaction guaranteed, if you are not happy with the result, you will not pay anything for the remote service provided.
In this case, a remote or on-site inspection is required to determine whether it is feasible to upgrade your equipment or to consider purchasing a newer one. It all depends on three main factors: 1. Processor 2. RAM and 3. Hard drive.
By bank transfer or PayPal, a 50% deposit is required before starting and the remainder upon completion of the maintenance.
If the hard drive is not damaged, there's a 99% chance to recover your information back.
First, a careful backup of all your files is made, after resetting the computer and installing the necessary programs, the information you had previously is stored, all of this with absolute confidentiality, 33 years of experience support us.
Monday - Saturday
by appointment only.
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